KēSa House, The Unlimited Collection managed by The Ascott Limited

The hotel is really nice-very clean and it's wonderful to stay in the historic rowhouse/shophouse area. The room, while small, was also very efficient in terms of layout. Overall the location was good-close to many tourist areas. The staff were great-very friendly and professional. But...

The service was extremely attentive. Everyone was so pleasant and accommodating. The room was cozy and comfortable. I love all of the things that the establishment has done in the sustainable hospitality scenario.

Great Stay with Excellent Service and Location Everything about our stay was wonderful. The booking process was easy, and communication was prompt—even across time zones. Selven and Melwa (apologies if the names are not spelled correctly) were incredibly helpful. We arrived late, and my mom, brother, and niece arrived around midnight, but Selven took the time to welcome us and clearly explain the rules of the property (KēSa). Since my mother uses a wheelchair, they thoughtfully accommodated us with a larger room. We booked three rooms in total, and all were clean, comfortable, and nicely maintained. The only minor issue was the lack of clear housekeeping hours. One day, we returned around 3 p.m. and found our room had not yet been cleaned. I asked four different staff members and received different answers from each. Eventually, the room was cleaned a couple of hours later, and although cleaning often occurred quite late, the staff always did an excellent job. Toiletries were available upon request. The location was another highlight—just a short walk to Chinatown, which we loved, and very close to Maxwell Food Center (with 100+ food stalls) and Maxwell MRT station. I went for a 4 a.m. walk due to jet lag and felt completely safe. The shared full kitchen was a major plus. It was immaculately clean and well-equipped with water, a microwave, stove, utensils, and plates. The living room, terrace, and bar-style seating were all very comfortable and inviting. Other guests were also polite and respectful, and the area remained peaceful with no disruptive noise at night—ideal for restful sleep even though it's in the heart of Chinatown. A special shout-out to the older cleaning lady who, despite limited English, was always eager to help—often without being asked. We also appreciated being able to store my mother’s wheelchair in the front office garage. Overall, it was a very enjoyable experience. Clean facilities, great staff, and a perfect location.

Staff and location was 10/10. Only a short walk to Maxwell Station, it was convenient to get anywhere in Singapore. Endless food options around and all open quite late. The hotel had a small kitchen which allowed us to make our own teas/coffees and would be good for those who want to cook their own meals (although, why would you need to when you're in Singapore haha). There is also a washer and drier on the top floor which was very convenient for us after our long 4 weeks away. Would love to stay here again.

I enjoyed being walking distance to the metro or easily walking to Chinatown on foot. It was great to have the option of so many restaurants nearby too. There is a temple just down the street and I managed to witness their prayer one early morning while I was walking down the street. I loved they included glass bottles which we could refill with water in the kitchenette down the corridor. 7/11 is around the corner too for any snacks and drinks.